VORTEX FSM is an innovative and specialized Field Service Management System that facilitates optimum scheduling, dispatching, and tracking the activities of field service technicians, monitors Preventive and Corrective Maintenance of Facilities and Assets, increasing the efficiency and effectiveness of operations, reducing downtime, and providing better customer service by ensuring that the right personnel are dispatched to the right location at the right time through the use of Mobile Application. Integrated with all the other VORTEX Suite applications, VORTEX FSM provides full Asset Registry, Trouble-Ticketing Web Portal, incorporating the related maintenance history as recorded by field technicians through a Mobile Application or a Sub Contractor's Web Portal and further presented via dynamic reports and specialized business analytics dashboards.